Created by a workforce of expert blockchain developers, ChangeNOW is a totally protected service using a twist — we’re absolutely registration-cost-free.
Should you’re the victim of theft and you suspect that stolen cash have already been transferred to some ChangeNOW deposit handle, it's essential to open up a support ticket and supply us with the following information:
Soon after we exchange your cash, They are going to be sent on your payout address. Although sending is in development, your exchange’s position will change to ‘Sending to you personally’.
DDoS assaults. However, these types of complications transpire occasionally, but we're always satisfied that will help you and fix any issues;
Having said that, us carrying out exchanges through 3rd party companies isn't going to suggest we forfeit our obligation for the exchange. Should you operate into any troubles throughout the exchange, just Allow our guidance group know and we will make it easier to out within the shortest time probable.
If these ways usually do not enable, be sure to Get in touch with our assist at: [e-mail safeguarded] or use this backlink. We can get again to you personally as soon as possible.
In this kind of case, please Get hold of our aid workforce at [e mail secured]. We are going to do our best to refund you within 24 hrs. Nevertheless, we have to warn you that in certain incredibly rare situations there might be no prospect of obtaining the funds back.
When you finally established your desired exchange pair, you don't need to manually build new exchanges at any time all over again – utilize the generated address for all potential transactions with this pair, like cross-chain swaps.
The blockchain is overloaded. Too many transactions are ready to get integrated into your blockchain, and yours may well anticipate its change, as well. Sometimes You may have to wait somewhat ChangeNow for a longer time.
DDoS assaults. Unfortunately, these complications materialize every now and then, but we are constantly content that will help you and fix any concerns;
Not simply is ChangeNOW Safe and sound, it is actually speedy and effective. It can be more secure than most centralized copyright exchanges due to the fact it does not maintain your cash.
For certain pairs, extra details will be shown in The grey notification packing containers previously mentioned the affirmation button. We urge you to definitely listen to this sort of notifications to be certain your exchange is processed devoid of challenge.
Be sure to Keep in mind that ChangeNOW reserves the right to submit every one of the been given elements to authorized authorities (Interpol, Europol, and others) in the event a corresponding request is obtained.
ChangeNOW’s AML/KYC technique is supported by an automated danger avoidance process. If a transaction is marked suspicious by This technique, the exchange is put on keep and The client in query is then questioned to verify their identity.
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